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Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us About us

Returns & Refunds

What is Labaib's return policy?

Can I return an item if it's not damaged?

What should I do if my product arrives damaged?

How long does it take to receive my refund?

What documents are required for a return?

Payment & Privacy

What kind of information do you gather?

How is my personal information about payment protected?

Do you share your data with anyone?

Can I ask for my information to be deleted?

Are you in compliance in accordance with the privacy legislation?

Orders & Support

How can I track my order?

What is the return policy of your company?

How do I reach customer service?

Are you able to offer refunds?

How do I confirm that my order has been confirmed?

Are prices subject to change after I've placed my order?

What happens if I supply an incorrect address for shipping?

Are these terms changing in time?

Products & Manufacturing

What makes a product a “Best Seller” at Labaib?

Are Best Seller products always in stock?

Do Best Sellers make good gifts?

How often is the Best Sellers page updated?

Who are the manufacturers behind Labaib products?

How does Labaib ensure quality from its manufacturers?

Do your manufacturers follow ethical practices?

Are Labaib products sustainable?

Why does Labaib place so much focus on manufacturers?